Refund policy

📦 Return Policy – 100% Satisfaction Guarantee

At Louisiana Candy Company, we take pride in creating handcrafted confections with exceptional ingredients and care. Your satisfaction means everything to us.

If for any reason you are not completely satisfied with your order, we offer a 100% Satisfaction Guarantee.

✅ Eligibility:

• To receive a full refund, customers must return the uneaten portion of the confection within 7 days of delivery.

• Returns must include original packaging and be mailed with paid return postage.

• If the product arrived compromised or damaged, we will replace the item at no additional cost.

💡 How to Request a Return or Replacement:

1. Email us at LouisianaCandyCompany@gmail.com with your order number and reason for return.

2. Include a photo if the product was damaged in transit.

3. Ship the uneaten item back to address on file.
   

We reserve the right to deny a refund or replacement if the returned item is not in acceptable condition or shows signs of excessive consumption.

Thank you for giving us the opportunity to make it right. Your experience matters.